What a Jarvis account keeps

In short: what we keep and why. An account is needed to use Jarvis.

  • Your nickname, picture, positions and favourite heroes: how friends know you.
  • How you sign in: Steam, Google or e-mail. Your password itself never reaches the server.
  • Your progress: experience, rank and games with goals, so it is not lost even on a new PC. Steam checks that those games are really yours.
  • Friends and requests, messages from the Jarvis team, which news you have seen and your votes in polls.
  • Friends see your profile and rank. Your socials, and that you are in Jarvis, only if you chose so. Nobody sees that you are in a match.
  • We have no real name, phone or Dota chat. Match recordings and reports stay on your PC.
  • "Delete account" on the account page erases everything from the server. Only a coded mark of how you signed in stays: for two days, or while a block on you lasts.

The full list

Everything on the server, in detail. A draft for the beta.

On the server

  • The nickname you chose, your profile picture, your positions and favourite heroes.
  • Your way in: a Steam number (SteamID) or the internal number Google gives.
  • Your e-mail address, if you sign in with it or with Google.
  • If you link Discord: your number and name there, to give you the role with your rank on our server. We do not see your messages, password or servers.
  • Your Jarvis ID (such as JRV-7K2M9), the socials you typed (names only), whom to show them to, and whether friends see that you are in Jarvis now.
  • Friends: whom you added, friend requests both ways, the notes about them (up to 30 days), whom you blocked and the complaints you sent.
  • Other players' complaints about you, with your nickname at the time: the Jarvis team sees them.
  • Your password, if you set one, only as a one-way fingerprint. The password itself never reaches the server: Jarvis transforms it on your own PC.
  • Your progress: experience, rank, the goal of the week, pinned heroes, and for each game with goals: its number, time and the day by your clock, when it reached the server, hero, position, kills, deaths, assists, experience and the stars for each goal, and whether you were ahead of your rank at minute 10. If you went through the whole Jarvis tour: when, and how much experience it gave.
  • Messages from the developer: the text stays in "My messages" for a year.
  • News on the main page: which ones you have seen, when, and whether you opened one or pressed its button, and your vote in polls. This is deleted 90 days after the item ended or was taken down. The developer’s panel shows only the totals, not who voted how, and players see a poll’s numbers only from 10 votes.
  • If the account was blocked: the reason, how long and who did it. What the Jarvis team does with your account (blocks, pictures, roles, notes, ended sessions) goes in its log with your nickname and stays a year; deleting the account takes the nickname and the reason out of the log. An admin's own actions and changes to their nickname and ways in stay in the log under their nickname even after their account is deleted.
  • Jarvis admins see your nickname, picture, rank, when you last ran Jarvis, its version, the number of games and how you sign in.
  • When the account was made, when these rules were accepted, the language, when Jarvis last ran and its version.
  • For a short time: a sign-in code for 10 minutes, counters against abuse and the network address during a browser sign-in, as one-way fingerprints. If a sign-in through Steam or Google or linking Discord is not finished, the number, name and address from it stay until the next daily cleanup.

What other players see

  • Friends see your nickname, picture, rank and level (from games Steam confirmed, plus one level for the Jarvis tour), positions, favourite heroes, when you joined and your last 10 confirmed games: the hero and the stars. Your socials, and whether you are in Jarvis, only if you chose so.
  • When you send someone a friend request, they see your profile the same way, except whether you are in Jarvis, and your socials if you show them to friends only. Until they answer, you see only the nickname you typed. Strangers see nothing: you can only be found by your exact nickname or ID, to send a request.
  • The name from your linked Discord is shown among your socials only if you turn it on.
  • Nobody sees that you are in a match, on which hero or how it goes.

Not there

Your real name, date of birth, phone, chat, or data about other players. Match recordings and reports stay on your PC.

Checking games

If your account has Steam, the server asks the official Steam Web API about each of your games with goals, to check that you really played it. Only whether the game was confirmed, and if not, why, when it was checked, the time it ended and your kills, deaths and assists in it are kept. To stop this, remove Steam from your account or delete the account. The data may be inaccurate: Jarvis does not guarantee it and is not affiliated with Valve or Steam.

Where it is kept

The database is on Cloudflare servers, in the Eastern Europe region. The server itself and profile pictures run on the Cloudflare network around the world.

Messages

The code is sent from the project's ordinary mailbox through Google, so a copy of the message with your address stays in its Sent folder. News by e-mail comes only if you turned it on in your profile.

Deleting

  • "Delete account" in Jarvis erases everything from the server at once except the mark below, with friends, requests and complaints. Only if Discord does not answer at that moment does the Discord number stay for up to a week, to take the role off; the same when you unlink Discord. Cloudflare's backups of the database go by themselves within 7 days. While an account is blocked the button does not work: write to the address below and it will be deleted.
  • After deleting, one mark of each way you signed in (Steam, Google, e-mail) stays, coded with the server's secret key: it does not show whose Steam or address it is. If the team or other players blocked the account, the mark stays while the block lasts and keeps its reason and term, so the same way in comes back with the same block. The mark of an account nobody blocked goes within two days, so deleting does not reset the daily limits.

Questions: helpjarvisdota2@gmail.com